Do you have experience working with Windows servers and Networks? Are you curious about solving technical problems and want to work for an international company with a varied and exciting everyday life? Then this is the role for you!

About Pointsharp
Pointsharp is a Swedish cybersecurity company in the IAM market, founded in 2006 with the vision that security must be easy and never stand in the way of the user. The same goal is still Pointsharp’s guidance, and today, they secure data, digital identities, and access for around 3500 customers worldwide. Pointsharp offers a varied and exciting everyday life at an international company with offices in Sweden, Germany, the Netherlands and Denmark.

About the role
As a Junior System Engineer at Pointsharp you will be working closely with your colleagues in Germany and Sweden. You will be responsible for troubleshooting and resolving technical problems that arise within the company’s server environment, on-prem and cloud systems as well as networks. You will also be responsible for maintaining an inventory of hardware and software, ensuring that our systems are up-to-date, and providing technical support to employees on various IT-related issues.

Your main responsibilities include:

  • Provide a high level of customer service through on-site technology support in both remote and office environments, over a variety of platforms
  • Assist in preparing, deploying, and configuring laptops for staff, including all required user profile configuration and data migration
  • Coordinate the repair and maintenance of office equipment with outside vendors
  • Troubleshoot and log any technical issues received via phone call or ticket in the IT Service Management tool
  • Work on projects in an operational capacity for both European and local initiative

About you
You have worked a few of years in an IT environment handling problems with servers and network. As an individual you are communicative, driven and curious individual who contributes to a positive culture. You are service minded and eager to learn and develop in IT.
Key requirements for the position are:

  • Experience working in IT support, troubleshooting, and maintenance of computer systems
  • Experience with Windows, Linux, M365 and Active Directory
  • Experience with virtualization and cloud technologies such as Azure, AWS or Google Cloud Platform

Company’s offering

Pointsharp offer a varied and exciting everyday life at an international company that is just at the beginning of their growth journey. Pointsharp put a lot of effort into safeguarding the community and culture, a culture that has long been characterized by entrepreneurship and a strong focus on technology. Something that fosters short decision-making paths and offers excellent opportunities for growth within both the role and the company.

Other information
Start: According to agreement
Location: Pointsharp’s office in Stockholm, Nacka
Salary: According to agreement
Do you find the position as Junior System Engineer interesting? Submit your application today; we at Needo look forward to hearing from you!

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